Warranty & Refund Policy

Warranty

 

Limited Warranty: Our products, including shower heads, are covered by a limited warranty against defects in materials and workmanship under normal use for a specified period from the date of purchase. Please refer to the product documentation or contact our customer service for the exact warranty duration.

 

Coverage: This warranty covers the replacement or repair of any product found to be defective during the warranty period. The determination of defects will be made at our discretion after an inspection of the returned product.

 

Exclusions: The warranty does not cover damage resulting from misuse, abuse, neglect, accidents, alterations, or improper installation.

 

Refund Policy

 

30-Day Money-Back Guarantee: If you are not satisfied with your purchase, you may return the product within 30 days of the original purchase date for a full refund. The product must be in its original condition, and all original packaging must be included.

 

Return Process: To initiate a return, please contact our customer service team for instructions. Returns without prior authorization may not be accepted.

 

Refund Processing: Refunds will be processed within 30 business days of receiving the returned product. Please note that shipping and handling charges are non-refundable.

 

Return Shipping: Customers are responsible for return shipping costs unless the product is determined to be defective or the return is a result of our error.